1

applicant

Full-time IT Helpdesk Analyst/ Specialist

at Chartis Technology and Operations Management in Muntinlupa

The Helpdesk Analyst will provide frontline IT support for employees that are experiencing issues with company hardware or systems.


•Provides technical support to customers, answering complex questions on function and usage of IT Services via the telephone, email and/or Internet.
• Serves as primary support liaison between the IT and end-user.
• Familiar with current IT Technology such as Windows, MS Office, Citrix
• May travel to user workstation on rare occasions.
• Conveys customer feedback to IT Department.
• Expected to develop a thorough knowledge of company's providers.
• Operates under close supervision.
• Typically reports to the Helpdesk Lead.
• This is an entry-level job requiring less than 18 months of product support experience

These are URGENT vacancies!
Applicants are also enouraged to apply personally at:
Ground Flr., The Paragon Corporate Center,
Industry Drive, Madrigal Business Park,
Ayala Alabang, Muntinlupa City
from Mon-Fri at 4pm

You may also email your resume to ctom-applicants@chartisinsurance.com

Read more: http://www.sulit.com.ph/index.php/view+classifieds/id/2432248/IT+Helpdesk+Analyst/+Specialist

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Published on: 07-10-2010
Viewed: 320 times