ACCOUNT MANAGEMENT OFFICER Female (Fort, Taguig) at bianca yanson / Jobs Search Philippines

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ACCOUNT MANAGEMENT OFFICER Female (Fort, Taguig)

ACCOUNT MANAGEMENT OFFICER Female (Fort, Taguig)

JOB DUTIES AND RESPONSIBILITIES :

1. Conducts after sales presentations and reorients clients regarding their benefit coverage and access procedures.
2. Prepares the Agreement Benefits checklist (ABC)
3. Assists customer queries on identification cards (IDs), claims, billings, and contracts and follows up on these with concerned departments
4. Handles customer complaints on benefits availment
5. Does the computation and the preparation of the Renewal Offer Letter, and handles renewal negotiations
6. Refers computation to Actuarial Department in cases of revisions
7. Monitors status of accounts
8. Conducts goodwill visits to clients
9. Forwards all addition and cancellation of memberships to the Membership Administration Department (MAD)
10. Logs and safe keeps all communications with clients

Interested applicants may send their resume at careers@auroraresource.com.ph and indicate the position you're applying for (copy paste the exact same job opening listed above) in the subject field to be prioritized. Send CVs first. Interview by APPOINTMENT only.

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